Start Your Housing Disrepair Claim
We have helped over 200,000 clients claim compensation and get their repairs completed.
- SRA-Regulated Solicitors
- No Win, No Fee Agreement
- Home Repairs Completed
- Receive Compensation
£100,000,000+
In compensation won for our clients.
1,000+
Tenants supported each year by us.
£15,000,000+
Of repairs completed due to our involvement.
Where Do You Stand?
Tenants have the right to expect their repairs to be completed.
Your landlord is legally required to respond to your request for repairs, carry out necessary inspections, and complete repairs within a timely manner.
If they fail to do any of the above, you can make a housing disrepair claim to seek repairs and compensation.
Why Claim?
- Is your landlord ignoring your request for repairs?
- Have you been waiting more than three months for repairs?
- Is your landlord neglecting your family and home?
- Do you want to feel safe in your home?
Answered yes to any of the above?
We strongly advise starting a housing disrepair claim to seek repairs and compensation from your landlord.
See What Others Think...
Helping UK tenants since 1984, that’s why 96% of clients recommend us!
No Win, No Fee, No Worry!
Nothing to pay upfront
£
0
- Don't pay a penny if you're unsuccessful
- When we win, your landlord pays our fees
- We only succeed when you do
FAQs
How do I know if I'm eligible to claim?
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to claim for disrepair.
Do I need to pay anything upfront?
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
How long is the claim process?
The claim process can take anywhere from a couple of weeks to 12 months depending on your landlord. We will however press your landlord to make sure they commence repairs without delay following our initial contact. You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.
How much compensation can I get?
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
Do I still need to pay my rent if I'm claiming?
Yes! You should still pay your rent in full. If you stop paying your rent, your landlord has the ability to make a counterclaim against you, as you would be in breach of your tenancy agreement.
Can I get evicted for making a claim?
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Can I claim if I've moved out of the property?
No, unfortunately not. You must be currently living in the property.
Will my landlord cause me problems if I claim?
Under Section 11 of the Landlord and Tenant Act (1985), as amended by the Fitness for Human Habitation Act, both social (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair. You have the right to live in your property without suffering due to disrepair. There is no need to be concerned as it’s their legal responsibility to act in your best interests.
Do I have to go to court?
Around 95% of our claims are settled out of court through negotiation. However, if needed, our experienced solicitors are not afraid to take your case to court.
Your Rights
By law, landlords must ensure that their rental properties are fit for human habitation.
Under Section 11 of the Landlord and Tenant Act (1985), both social and private landlords are legally obligated to keep the property in a good state.
You have the right to live in your property without suffering due to disrepair.