Make A Housing Disrepair Claim
Get Compensation & Your
Repairs Completed
Start your hassle-free housing disrepair claim today with our trusted housing disrepair solicitors.
- No Win, No Fee Agreement
- 2,000+ Five Star Reviews
- SRA-Regulated Solicitors
- 96% Of Clients Recommend
£100,000,000+
In compensation won for our clients.
100,000+
Tenants helped since 1984.
£15,000,000+
Of repairs completed due to our involvement.
Where Do You Stand?
Your landlord is legally required to respond to your request for repairs and complete those repairs within a timely manner.
If they fail to do so, you may be eligible to make a housing disrepair claim to seek repairs and compensation.
Why Claim?
- Is your landlord ignoring your request for repairs?
- Have you been waiting more than three months for repairs?
- Is your landlord neglecting your family and home?
- Do you want to feel safe in your home?
Answered yes to any of the above?
See What Others Think
Helping tenants since 1984, that's why 96% of clients recommend us!
These Solicitors are the best. They were able to get my landlord to fix the damp and moulds in my house within 3weeks after more than a year of complaining to my landlord to fix it without any headway. I didn't pay a dime. I am soo grateful to them.
Wished I had come across them years ago! A battle with the council, which I had thought I'd lost all hope in, turned into a positive outcome thanks to their expertise, support and guidance. I had a very pleasant experience with all the staff. Laura was amazing and always listened to my views and acted on them. She was professional, understanding and supportive throughout. I would highly recommend this law firm to anyone who needs help navigating a difficult situation with the council.
Hodari Solicitors handled my case with incredible empathy, professionalism, and care. They took the time to truly listen, provided realistic and transparent advice, and fought hard for the best possible outcome.
How It Works
1. Complete Our Form
Fill in your details on our form. This helps us confirm you’re eligible and allows us to understand your situation before we contact you.
2. Evidence Gathering
We’ll ask you to share any evidence you have. This is usually photos/videos of the disrepair and messages you’ve sent to Sanctuary Housing (notifying them of the issues).
3. Agent Inspection
One of our independent agents may visit to assess the disrepair properly and record what repairs are needed. They’ll usually note the severity of the issues, potential causes, and whether it’s impacting health or living conditions.
4. Letter of Claim Sent
Your appointed solicitor sends a formal Letter of Claim to Sanctuary Housing setting out the problems, the history of reporting, and what you’re seeking (repairs and compensation). This starts the legal process and gives Sanctuary Housing an opportunity to respond.
5. Repairs & Compensation
Once liability is accepted, Sanctuary Housing will be pushed to complete the repairs within an agreed timeframe. At the same time, we will negotiate the maximum compensation available for you.
No Win, No Fee, No Worry!
Nothing to pay upfront.
£
0
- Don't pay a penny if you're unsuccessful
- We only succeed when you do
Frequently Asked Questions
Your questions, answered.
How do I know if I'm eligible to claim?
If you are a Council or Housing Association tenant and are experiencing any of the disrepair issues mentioned above, and have already reported the issues to your landlord, you may be eligible to make a housing disrepair claim.
Do I need to pay anything upfront?
No, all of the housing disrepair claims we handle are on a no win, no fee basis. This means you won’t have to pay anything upfront.
How long is the claim process?
The claim process can take anywhere from a few weeks to up to 12 months, depending on your landlord. However, we will immediately push your landlord to start repairs as soon as we make initial contact. You can be confident that there will be no delays on our side, we’ll do everything we can to ensure your landlord takes action.
How much compensation can I get?
The amount of compensation you could receive will depend on a number of factors, including the rent you pay, the severity of the issue, how long it has lasted, and how it’s affected your health and well-being.
Do I still need to pay my rent if I'm claiming?
Yes, you should continue to pay your rent in full. If you stop paying, your landlord could make a counterclaim against you for breaching your tenancy agreement.
Can I get evicted for making a claim?
No, there are laws that protect tenants from eviction for filing a housing disrepair claim against their landlord.
Can I claim if I've moved out of the property?
No, you must be living in the property throughout the duration of your claim.
Do I have to go to court?
Approximately 95% of our claims are resolved out of court through negotiation. However, if necessary, our experienced solicitors are fully prepared to take your case to court.