- You rent from a council or housing association
- You've reported the problem to your landlord
- It still hasn't been fixed properly
What does no win, no fee mean?
A no win, no fee agreement lets you make a housing disrepair claim without paying any legal fees upfront. If your claim doesn't succeed, you won't pay your basic legal costs — so there's far less financial risk in taking action.
The formal name for this type of agreement is a Conditional Fee Agreement (CFA).
If your claim succeeds
- Your landlord pays your basic legal costs — not you.
- A success fee is deducted from your compensation. In most cases this doesn't exceed 25%.
- You receive your compensation alongside the completed repairs.
If your claim doesn't succeed
- You won't pay your basic legal costs, as long as you cooperate fully and provide honest, accurate information.
- After The Event (ATE) insurance can help cover certain case costs — usually with nothing to pay upfront.
- We explain any situation where you could be liable for costs before you sign anything.
A simple example
Plus your repairs completed — at no extra cost to you.
The details, honestly
No win, no fee doesn't always mean there is never any cost at all. Depending on the agreement and the insurance in place, there can sometimes be other case-related costs, such as expert report fees, court-related expenses, or costs that arise if a claim is withdrawn or ended early. Every detail is explained to you thoroughly before you start your claim.
Nothing to pay upfront. Nothing to lose by asking.
Check your claim in minutes — free, confidential, no obligation.
Start Your Claim Council & housing association tenants only.