Start Your Housing Disrepair Claim!
We have helped over 200,000 clients claim compensation and get their repairs completed.
- SRA-Regulated Solicitors
- No Win, No Fee Agreement
- Home Repairs Completed
- Receive Compensation
£100,000,000+
In compensation won for our clients.
1,000+
Tenants supported each year by us.
£15,000,000+
Of repairs completed due to our involvement.
Where Do You Stand?
Tenants have the right to expect their repairs to be completed.
Your landlord is legally required to respond to your request for repairs, carry out necessary inspections, and complete repairs within a timely manner.
If they fail to do any of the above, you can make a housing disrepair claim to seek repairs and compensation.
Why Claim?
- Is your landlord ignoring your request for repairs?
- Have you been waiting more than three months for repairs?
- Is your landlord neglecting your family and home?
- Do you want to feel safe in your home?
Answered yes to any of the above?
We strongly advise starting a housing disrepair claim to seek repairs and compensation from your landlord.
See What Others Think...
Helping UK tenants since 1984, that’s why 96% of clients recommend us!
No Win, No Fee, No Worry!
Nothing to pay upfront
£
0
- Don't pay a penny if you're unsuccessful
- When we win, your landlord pays our fees
- We only succeed when you do
FAQs
How do I know if I'm eligible to claim?
If you are a Council or Housing Association tenant and are experiencing any of the disrepair issues mentioned above, and have already reported the issues to your landlord, you may be eligible to make a housing disrepair claim.
Do I need to pay anything upfront?
No, all of the housing disrepair claims we handle are on a no win, no fee basis. This means you won’t have to pay anything upfront.
How long is the claim process?
The claim process can take anywhere from a few weeks to up to 12 months, depending on your landlord. However, we will immediately push your landlord to start repairs as soon as we make initial contact. You can be confident that there will be no delays on our side, we’ll do everything we can to ensure your landlord takes action.
How much compensation can I get?
The amount of compensation you could receive will depend on a number of factors, including the rent you pay, the severity of the issue, how long it has lasted, and how it’s affected your health and well-being.
Do I still need to pay my rent if I'm claiming?
Yes, you should continue to pay your rent in full. If you stop paying, your landlord could make a counterclaim against you for breaching your tenancy agreement.
Can I get evicted for making a claim?
No, there are laws that protect tenants from eviction for filing a housing disrepair claim against their landlord.
Can I claim if I've moved out of the property?
No, you must be living in the property throughout the duration of your claim.
Do I have to go to court?
Approximately 95% of our claims are resolved out of court through negotiation. However, if necessary, our experienced solicitors are fully prepared to take your case to court.
Your Rights
By law, landlords must ensure that their rental properties are fit for human habitation.
Under Section 11 of the Landlord and Tenant Act (1985), both social and private landlords are legally obligated to keep the property in a good state.
You have the right to live in your property without suffering due to disrepair.