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Privacy & Cookie Policy

Housing Disrepair Claims is determined to ensure a safe and up to date online experience to help keep your privacy secure whilst using our website. By using the website, you consent to the practices detailed in this statement.

Collection of your personal information

The Housing Disrepair Claims website collects information that is personally identifiable to you, including names, telephone numbers, email addresses and potentially home addresses. This information is required by use for simple contact and business purposes, and will not be shared to anyone outside of our business sphere of operation. With your permission your information may be forwarded to a number of different legal solicitors nationwide or to claims management companies, this will only be done as part of the claiming process.

Our website also collects digital information including computer and software hardware that is automatically detected and gathered by our website. This information includes; IP addresses, search engines, used, access times and computer software used. This information helps us to understand our audience demographic better, allowing us to tailor our business practices and services to the information we obtain. We will under no circumstances share this information.

Cookie Policy

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. Our website uses the following cookies which are related to the Google Analytics software which we have installed:

Local Cookies:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your website experience more efficient may not function properly.

Statement Changes

Housing Disrepair Claims may make amendments to our privacy policy in the future to reflect company and customer feedback. We recommend that you periodically review this statement so that there are no new additions that you are not comfortable or disagree with.

Contact Information

We welcome all feedback and comments related to our privacy policy. Please contact us at